Last updated: June 2026
By accessing or using SimLytix ("the Service"), you agree to be bound by these Terms of Service. If you are using SimLytix on behalf of an institution or organization, you represent that you have the authority to bind that organization to these terms. If you do not agree to these terms, do not use the Service.
SimLytix is web and desktop software for managing Standardized Patient (SP) programs at medical education institutions. The Service includes scheduling, staffing, payroll management, reporting tools, SP availability management, outbound email communications to SPs, and an audit log of user actions.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You must notify us immediately at support@simlytix.com if you become aware of any unauthorized use of your account.
Each license grants access to one organization. You may not share your license with another institution without our written consent.
New accounts receive a 30-day free trial. At the end of the trial period, continued access requires a paid license. We reserve the right to modify trial terms with reasonable notice.
You agree not to:
You retain full ownership of all data you enter into SimLytix. We do not claim any rights to your operational data.
You are responsible for ensuring that your use of SimLytix complies with applicable laws regarding the data you store, including employment records and personally identifiable information of your SP employees.
SimLytix enables your organization to send emails directly to SPs, including assignment confirmation notifications and availability requests. By using these features, you agree that:
SP portal tokens grant passwordless access to the SP portal. You are responsible for ensuring that SP contact records are kept current and that access tokens are not distributed to unauthorized parties.
We aim to maintain high availability of the Service but do not guarantee uninterrupted access. We may release updates to the application from time to time, which may include new features, bug fixes, or security patches. We reserve the right to modify or discontinue features with reasonable notice.
Pricing and billing terms will be agreed upon separately at the time of purchase. All fees are non-refundable unless otherwise agreed in writing. We reserve the right to change pricing with 30 days' notice to existing customers.
To the maximum extent permitted by applicable law, SimLytix and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability for any claim arising from use of the Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be error-free or uninterrupted.
Either party may terminate the agreement with 30 days' written notice. We may suspend or terminate access immediately if you breach these terms. Upon termination, you may request an export of your data within 30 days.
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved through good-faith negotiation before pursuing formal legal action.
We may update these Terms from time to time. We will notify active users of material changes via email at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance of the updated terms.
For questions about these Terms, contact us at support@simlytix.com.